Terms and Conditions

1. Eligibility

• You must be at least 16 years of age or have permission from a parent/guardian to place an order.
• By placing an order, you confirm that all information you provide is accurate and complete.

2. Orders and Payments

• All prices are listed in USD and may change without notice.
• We reserve the right to refuse or cancel orders, including in cases of suspected fraud or unauthorized activity.
• Payments are processed securely through our payment provider; we do not store full card details.

3. Product Description

• We do our best to describe and photograph StorySphere Memory Spheres accurately.
• Colors and details may vary slightly due to lighting, screens, and manufacturing.

4. Shipping

• Shipping times are estimates and are not guaranteed.
• Once we hand your order to the carrier, delays caused by the carrier or customs are outside our control.
• Please see our Shipping Policy for full details.

5. Refunds & Returns

• Our Refund Policy is part of these Terms.
• By purchasing from StorySphere, you agree to the conditions described in our Refund Policy.

6. Personal Use Only

• StorySphere Memory Spheres are intended for personal, non-commercial use.
• You may not resell our products as your own brand or use our branding without written permission.

7. Intellectual Property

• All content on the StorySphere website, including text, images, graphics, logos, and product designs, is owned by or licensed to StorySphere.
• You may not copy, reproduce, distribute, or create derivative works from our content without our written consent.

8. User Content

• You grant us a non-exclusive, royalty-free license to use and share that content (for example, on our website or social media), unless you explicitly request otherwise.
• You are responsible for ensuring you have the rights to any content you share.

9. Limitation of Liability

10. Indemnification

11. Changes to These Terms

12. Governing Law

13. Contact